Our contact details
Name: Sasha Wakefield @ The Paraplan Project Ltd
Address:80 Foxglove Avenue, Chelmsford, Essex, CM1 4FW
Phone Number: 07730595142
E-mail: [email protected]
The type of personal information we collect
We currently collect and process the following information via our website:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Records of communication between us including messages sent through our website, email messages and telephone conversations
- Marketing preferences that tell us what types of marketing you would like to receive
- Website User Stats
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Contact you about our services
- Improve our services
- Prevent fraudulent use of our services
- Record keeping for the proper and necessary administration of our business.
We do not share or disclose to a third party, any information collected through our website.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business such as our services, you provide your consent to us to process information that may be personal data.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, we ask you to agree to our use of non-essential cookies when you access our website.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
You are able to remove your consent at any time. You can do this by contacting us on 07730595142 or [email protected]
We aim to obtain and keep your consent to process your information. However, while we take your consent into account in decisions about whether or not to process your personal data, the withdrawal of your consent does not necessarily prevent us from continuing to process it. The law may allow us to continue to process your personal data, provided that there is another basis on which we may do so. For example, we may have a legal obligation to do so.
How we store your personal information
Your information is securely stored.
We keep your personal information for six months. We will then dispose your information by securely destroying it from our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [email protected], 07730595142 or 80 Foxglove Avenue, Chelmsford, Essex, CM1 4FW if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected], 07730595142 or 80 Foxglove Avenue, Chelmsford, Essex, CM1 4FW.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Review of this privacy policy
We shall update this privacy notice. This was last reviewed on 28 September 2022.